Troubleshooting application crashes [iOS]

Is the Mobile Forms app crashing? It's difficult for us to test every scenario internally, so we've added a diagnostic log which can help our engineers troubleshoot the likely cause of a crash. This is available on our 1.25 release.

 

You need to turn on the diagnostic logging, which is off by default (logging causes a slight performance degradation and increased network traffic, so best to leave it off unless you're having stability issues).

 

Please go to your Forms app and locate the settings icon:

 

Then, turn on diagnostic logging:

 

If you encounter a crash, please let us know on support@devicemagic.com as soon as possible so we can check our logs and troubleshoot the issue.

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